We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

The add-on is not what Firefox expected

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 11 views
  • Nuɖoɖo mlɔetɔ cor-el

elresleff
elresleff
more options

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does not match the add-on Firefox expected.

This is the first time this particular error has come up. I have other users who are currently using this software.

Suggestions?

Thank you, Ed Resleff

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does not match the add-on Firefox expected. This is the first time this particular error has come up. I have other users who are currently using this software. Suggestions? Thank you, Ed Resleff

All Replies (2)

FredMcD
FredMcD
more options

I've called the big guys to help you. Good luck.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about a signed extension (i.e has a META-INF folder in the xpi file)?