antispam
What's happened to thunderbird antispam filter? Since about 2 weeks it's become unable to correctly recognize spam emails, the problem is that it's marking as spam a lot of email that I already have in my inbox folder and that are totally allowed. What's the problem?
All Replies (3)
If the word "spam" appears then the problem isn't in Thunderbird.
https://support.mozilla.org/en-US/questions/1033260?esab=a&s=&r=0&as=s
Zenos said
If the word "spam" appears then the problem isn't in Thunderbird. https://support.mozilla.org/en-US/questions/1033260?esab=a&s=&r=0&as=s
The word spam doesn't appears, and my thunderbird is marking as spam a lot of email that come from known mailing lists (as linkedin, xing), email from colleagues, it's clear that something is broken.
There's a way to reset antispam network, or to try to repair it?
re: The word spam doesn't appears, and my thunderbird is marking as spam That sentence contradicts itself. Thunderbird does not mark anything as spam and you have said the word spam doesn't appear. So you are not talking about marking as spam.
Perhas you mean Thunderbird has marked the email as Junk and put the email in the Junk folder ?
You can choose to retrain your Junk Controls. 'Tools' > 'Options' > 'Security' > 'Junk' tab click on 'Reset Training data' button. click on OK.
Then work through setting up your Junk Controls for each mail account to make sure they have the correct settings:
Remember to tell TB what is Junk by selecting emails and clicking on 'Junk' button. It is also necessary to tell TB what is not Junk. So select any good email 'marked as junk' which is not junk and right click select 'Mark' > 'As 'Not Junk'. Also select some good emails and tell TB 'Mark' > 'As 'Not Junk'.