when i open a firefox page there is nothing on it just a black page no address bar or anything
when i open a firefox page there is nothing on it just a black page no address bar or anything
Ŋuɖoɖo si wotia
Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
To disable Hardware Acceleration
- Click the menu button and select Options.
- In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
Now, exit Firefox, wait a few seconds, and then start it normally.
Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out this survey
Thank you!
Xle ŋuɖoɖo sia le goya me 👍 0All Replies (2)
Ɖɔɖɔɖo si wotia
Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
To disable Hardware Acceleration
- Click the menu button and select Options.
- In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
Now, exit Firefox, wait a few seconds, and then start it normally.
Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out this survey
Thank you!
thank you