We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Certain websites stopped operating on Firefox. Please help me cure.

  • 1 wótegrono
  • 1 ma toś ten problem
  • 16 naglědow
  • Slědne wótegrono wót cor-el

more options

Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page.

--AOL crashes when I try to open my email box.

--Facebook will not function at all; it doesn't recognize that my cursor is on any field.

--Maxpreps.com has some pages operate fine, but others do not fully load.

Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page. --AOL crashes when I try to open my email box. --Facebook will not function at all; it doesn't recognize that my cursor is on any field. --Maxpreps.com has some pages operate fine, but others do not fully load.

Wšykne wótegrona (1)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.