Opening an URI with a fragment (#) leads to an infinite reload loop
This seems to be a bug. How should I report it? Is there a fix or workaround?
Wšykne wótegrona (1)
Subject: Infinite Reload Loop with URI Fragment
Hi Sander,
Thank you for bringing this issue to our attention. This behavior could be caused by how fragments (#) are handled in combination with the website or web application you’re visiting. Below are some steps to help address and investigate this issue:
1. Troubleshooting Steps • Check for Site-Specific Issues: Try opening the same URI in another browser or on a different device. If the issue persists, it may be a problem with the website rather than Firefox. • Clear Cache and Cookies: Cached data or cookies may interfere with how the fragment is processed. • Go to Settings > Privacy and Security > Clear Private Data and clear cache/cookies. • Test Without Extensions: If you have enabled extensions in Firefox for iOS, try disabling them to see if they affect the behavior.
2. Possible Workarounds
If the issue is specific to Firefox for iOS: • Use the full URL without the fragment (#) as a temporary workaround, if applicable. • Report the issue to the website’s support team if it’s not Firefox-specific.
3. Providing Feedback
To help us investigate further, could you provide the following details? • The exact URL where the issue occurs. • Steps to reproduce the issue. • Your Firefox version (found in Settings > About Firefox). • A brief description of the expected vs. actual behavior.
4. Next Steps
If this appears to be a bug, you can submit feedback directly from the app: • Go to Settings > Help > Share Feedback to report this issue to our team.
We’re here to help if you need further assistance!
Good Luck, Firefox Support