Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Thunderbird 102.14.0 - Microsoft Mail Services - "Reply To" unavailable

  • 3 wótegrona
  • 1 ma toś ten problem
  • 29 naglědow
  • Slědne wótegrono wót sfhowes

more options

Hello,

I can receive, but I can't reply.

I have both Microsoft Outlook and Thunderbird 102.14.0 running on my PC.

I've been having trouble today sending emails via Thunderbird with my Hotmail account(s), I see a timeout error -

Sending of the message failed The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again


I do not see the same issue with the Outlook mail client.

This situation has happened before. Any ideas what's wrong ?

Hello, I can receive, but I can't reply. I have both Microsoft Outlook and Thunderbird 102.14.0 running on my PC. I've been having trouble today sending emails via Thunderbird with my Hotmail account(s), I see a timeout error - Sending of the message failed The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again I do not see the same issue with the Outlook mail client. This situation has happened before. Any ideas what's wrong ?

Wšykne wótegrona (3)

more options

Do you have the correct settings for Hotmail? They should be as shown here.

If it still doesn't work, state your antivirus and VPN, if applicable, as AV often cause timeouts if they scan the TB profile folder or secure connections.

more options

I think the problem has been caused oddly, by the Avast Antivirus software - since if I turn it off, then I can once again send emails from my Hotmail account(s) via Thunderbird. But why is Microoft Outlook not effected ?

My Thunderbird Settings have not changed and look similar to those shown in your referenced posts.

I was until recently able to send emails from my Hotmail accounts, and I can still receive emails in those accounts. I can also still post/receive emails in my gmail based accounts via Thunderbird. Its simply the Hotmail accounts that are being blocked from sending emails. If I switch to Microsoft Outlook I can both send & receive emails from the same hotmail accounts.

As I mentioned, if I turn off Avast, then I can send emails from my hotmail accounts - as I dont use Avast Firewall, perhaps it their MailSheild function thats creating this problem - but why ?

more options

Avast/AVG are a perennial source of issues, as a search of this forum will reveal. Disable the MailShield and any other component that affects TB or the profile. It doesn't offer any essential protection, as the real-time background scan guards against opening infected attachments.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues