We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Trash Folder

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Al12345

more options

Some of my emails are going directly to the Trash Folder instead of into my Inbox. How do I fix this?

Some of my emails are going directly to the Trash Folder instead of into my Inbox. How do I fix this?

Wšykne wótegrona (1)

more options

Hi jneelyjr,

Thank you for reaching out. I would recommend checking your junk filter settings as discussed in Thunderbird and Junk / Spam Messages. ≡ > Preferences > Privacy & Security > Junk

Your emails may also be automatically going into the Trash Folder because of antivirus software as noted by Matt in this thread. If available, you may be able to resolve this by adjusting your antivirus settings as discussed in Security panel - Junk, scam, antivirus, and password settings in Thunderbird. ≡ > Preferences > Privacy & Security >Antivirus