We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

About 3 days ago all streaming videos except netflix won't work.

  • 1 wótegrono
  • 4 maju toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót 14woody7yar

more options

About 3 days ago all streaming videos except Netflix won't work. Some websites show the NO padlock in the address bar saying connection not secure. Amazon videos will give a message loading is taking to long do you want to close the player. I don't know what happened to Firefox but videos continue to play on Edge. I hope you can help .

About 3 days ago all streaming videos except Netflix won't work. Some websites show the NO padlock in the address bar saying connection not secure. Amazon videos will give a message loading is taking to long do you want to close the player. I don't know what happened to Firefox but videos continue to play on Edge. I hope you can help .

Wubrane rozwězanje

'I found this solution in another feed. It seems to have solved my problem with the streaming video issue. Chosen solution

Another thing to try : Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

   Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
   Select the Advanced panel and the General tab.
   Uncheck Use hardware acceleration when available.
   Close Firefox completely and then restart Firefox to see if the problem persists. 

In Firefox 55 and above:

   Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
   Select the General panel.
   Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
   Fx55Performance-disableHWA
   Uncheck Use hardware acceleration when available.
   Close Firefox completely and then restart Firefox to see if the problem persists. 

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

   Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 
   Upgrade your graphics drivers to use hardware acceleration and Web
Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (1)

more options

Wubrane rozwězanje

'I found this solution in another feed. It seems to have solved my problem with the streaming video issue. Chosen solution

Another thing to try : Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

   Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
   Select the Advanced panel and the General tab.
   Uncheck Use hardware acceleration when available.
   Close Firefox completely and then restart Firefox to see if the problem persists. 

In Firefox 55 and above:

   Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
   Select the General panel.
   Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
   Fx55Performance-disableHWA
   Uncheck Use hardware acceleration when available.
   Close Firefox completely and then restart Firefox to see if the problem persists. 

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

   Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems 
   Upgrade your graphics drivers to use hardware acceleration and Web