Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes

  • 4 wótegrona
  • 2 matej toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót cor-el

ronoi
ronoi
more options

Firefox (regular & developer edition) crash on start up.

I've followed the troubleshooting tips and tried to start them both in safe mode and it hasn't helped.

I normally use developer edition and it was working perfectly until a few weeks ago.

Here are the last few crash ID's

Crash ID: bp-03c5777e-c9ef-4f00-831c-109572150813 Crash ID: bp-7e6271e8-7d48-44e9-967b-3012f2150813 Crash ID: bp-b3ff7142-8ae6-4c80-9b52-6eaa12150813 Crash ID: bp-341102d5-7a8b-43f6-9fbf-5a8562150812 Crash ID: bp-d2e73d07-3839-4b19-8909-707732150812 Crash ID: bp-9902dbc3-23f0-44b4-91a4-199302150812 Crash ID: bp-c2406242-403c-4591-b45e-06e3b2150701


Thanks

Chris

Firefox (regular & developer edition) crash on start up. I've followed the troubleshooting tips and tried to start them both in safe mode and it hasn't helped. I normally use developer edition and it was working perfectly until a few weeks ago. Here are the last few crash ID's Crash ID: bp-03c5777e-c9ef-4f00-831c-109572150813 Crash ID: bp-7e6271e8-7d48-44e9-967b-3012f2150813 Crash ID: bp-b3ff7142-8ae6-4c80-9b52-6eaa12150813 Crash ID: bp-341102d5-7a8b-43f6-9fbf-5a8562150812 Crash ID: bp-d2e73d07-3839-4b19-8909-707732150812 Crash ID: bp-9902dbc3-23f0-44b4-91a4-199302150812 Crash ID: bp-c2406242-403c-4591-b45e-06e3b2150701 Thanks Chris

Wšykne wótegrona (4)

user633449
user633449
more options

Do you have websense endpoint installed on this computer? That would be the cause of this crash.

ronoi
ronoi Pšašaŕ
more options

Hi Tyler,

Yes I have websense installed as it's a work laptop and they insist on it being installed.

Is this a recent issue as it used to work well up until a few weeks ago.

I assume there's no way to get round the issue?

Thanks

user633449
user633449
more options

Contact your IT department and see if there is an update for websense, and if not contact websense for support as a customer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also this bug report that is linked to your crash report.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html