Email account has a padlock icon next to it. How do I remove that?
Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!
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The padlock indicates that the account is setup to use a secure connection. Unless your email provider does not support this option, it has noting to do with your inability to receive mail
I would get a list of current server settings from your provider and compare those with what you have in Thunderbird.
Tools-Account Settings-Server Settings for inbound settings.
No Menu Bar with Tools? Press the alt key to make it appear.