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Email account has a padlock icon next to it. How do I remove that?

  • 1 Antwort
  • 19 haben dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von user01229325

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Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

Alle Antworten (1)

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The padlock indicates that the account is setup to use a secure connection. Unless your email provider does not support this option, it has noting to do with your inability to receive mail

I would get a list of current server settings from your provider and compare those with what you have in Thunderbird.

Tools-Account Settings-Server Settings for inbound settings.

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