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How would I go about regaining access to my account?

  • 5 Antworten
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von user1067299

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I created a Mozilla account on January 5, 2010, and am very much interested in accessing it once more. The reason being, my profile is displayed when my name is Google Searched, and I would like to change this. I have not logged into the account since 2010, so it is beyond my knowledge as to whether or not the account has been disabled... Honestly, I only require the e-mail address used to register the account, as I still have my password, but it has been so long since I last signed in, I just cannot remember the e-mail address! How would I go about regaining access to my account?

I created a Mozilla account on January 5, 2010, and am very much interested in accessing it once more. The reason being, my profile is displayed when my name is Google Searched, and I would like to change this. I have not logged into the account since 2010, so it is beyond my knowledge as to whether or not the account has been disabled... Honestly, I only require the e-mail address used to register the account, as I still have my password, but it has been so long since I last signed in, I just cannot remember the e-mail address! How would I go about regaining access to my account?

Alle Antworten (5)

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hello, the sign-in page only asks for a username and password.

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For a Mozilla Support account, yes, it only requires a username and password, but I am trying to gain access to a Mozilla account.

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Sorry you are asking on the wrong site. This is support.mozilla.org (Sumo) Your problem is with addons.mozilla.org (Amo)

I suggest you re register with https://addons.mozilla.org/en-US/firefox/users/register using a new name and email address and then ask over there.

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i'm not entirely sure where such issues with an addons.mozilla.org account should go, but you could try it with the amo-admins mailing list or the #amo irc channel...

https://wiki.mozilla.org/AMO#Contact_Information

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It was my understanding that this Support Forum was for any and all issues pertaining to the Mozilla corporation... If I am in the wrong place, then I apologize, but I found no place else to go... I will write to AMO Administration and update this post as the hunt for an answer progresses.