We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Have failed four times to successfully download Firefox 6.0.2; what's wrong?

  • 3 Antworten
  • 11 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

more options

I download Firefox 6.0.2 and the icon comes up to be moved into the application folder. I do and then you say I have an older version of Firefox open and ask if I want to replace it. I click yes, but nothing happens, I guess. I dump the Firefox icon from the dock, but still nothing happens.

I download Firefox 6.0.2 and the icon comes up to be moved into the application folder. I do and then you say I have an older version of Firefox open and ask if I want to replace it. I click yes, but nothing happens, I guess. I dump the Firefox icon from the dock, but still nothing happens.

Alle Antworten (3)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Pardon my ignorance. What is the DMG file?

more options

The .dmg file is the disk image file that has the Firefox installer in it.
On Mac Firefox comes as such a DMG file.

Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.