You do not appear to have Java installed. #You can look in Add-ons > Plugins to see if you have something similar to '''''Java(TM) Platform SE 6 U25 6.0.250.6''''' (the numerals may be different). If you do, click on it; if it shows a button "Enable", click on the "Enable" button. If you do not see '''''Java(TM) Platform SE 6 U25 6.0.250.6''''', skip steps 2 and 3 below, then follow the instructions below to download and install Java. #Then press the '''''Windows logo key+R''''', the Run dialog box will open. Enter javacpl.cpl in the box and click OK. When the Java Control Panel opens, click the Advanced tab, click on the "+" to expand "Default Java for browsers" and be sure there is a check mark for "Mozilla Family". Then click the "+" to expand "Java Plug-in" and be sure there is a check mark next to "Enable the next-generation Java plug-in". Exit and restart Firefox. #If you have the above Plugin, after you "Enable" it, then you can use the Java Test link at the bottom of these instructions to verify that it is being recognized and is working. '''Install or Update the [[Java]] plugin''' to the latest version. *Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE) **'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed. *Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates * Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml * Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions *Java Test: http://www.java.com/en/download/help/testvm.xml <br /> ---------------------- <br /> '''You need to update the following:''' *Adobe PDF Plug-In For Firefox and Netscape (you also have Foxit Reader; you do not need both) *Shockwave Flash 10.0 r32 #'''''Check your plugin versions''''' on either of the following links': #*http://www.mozilla.com/en-US/plugincheck/ #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #*There are plugin specific testing links available from this page: #**http://kb.mozillazine.org/Testing_plugins #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''): #**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded. #**Use either of the links below: #***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")'' #***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/ #*After the installation, start Firefox and check your version again. #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version. #*Download and SAVE to your Desktop so you can find the installer later #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below #*After download is complete, exit Firefox #*Click on the installer you just downloaded and install #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator" #*Start Firefox and check your version again or test the installation by going back to the download link below #*'''Download and information''': http://www.adobe.com/software/flash/about/ #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE) #**Use IE to go to the above site to update the IE ActiveX #*'''Download Manual installers'''. #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller #**Note separate links for: #***Plugin for Firefox and most other browsers #***ActiveX for IE