Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

firefox won't start whenI click on the icon; info on help page doesn't help

  • 2 Antworten
  • 50 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von AnonymousUser

AnonymousUser
AnonymousUser
more options

I have Windows XP and Verizon Internet Security Suite. I've installed Firefox twice (with an uninstall in between) and it still won't load when I double-click on the icon. It runs fine on my other laptop with same OS and same anti-virus/firewall. Info on help page doesn't actually address this problem, even though the headline indicates it does.

This happened

Every time Firefox opened

Firefox has never actually opened. I double-click the icon and nothing happens. Check task mgr, it's not listed.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I have Windows XP and Verizon Internet Security Suite. I've installed Firefox twice (with an uninstall in between) and it still won't load when I double-click on the icon. It runs fine on my other laptop with same OS and same anti-virus/firewall. Info on help page doesn't actually address this problem, even though the headline indicates it does. == This happened == Every time Firefox opened == Firefox has never actually opened. I double-click the icon and nothing happens. Check task mgr, it's not listed. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Alle Antworten (2)

AnonymousUser
AnonymousUser Fragesteller
more options

See my update at 6:46PST - having the very same problem on a MacBook Pro. Someone named "Sherry" posted around 5:42PST w/ same problem. No techies are picking up on these posts, though. Please add a comment to mine as well to keep it at the top and see if we can get some visibility to what is obviously a bug.

Did you upload a new version/update? That is what caused my problem

AnonymousUser
AnonymousUser Fragesteller
more options

Same Problem here. Firefox won't start when I click on the icon. I have a Macbook