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unable to send email

dyohn
dyohn
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Hello, I'm unable to send emails. After hitting send key popup will say sending message, status: sending message, progress with blue changing line but never completes send. This all started yesterday after recent update. Before that everything was find.

Debbie

Hello, I'm unable to send emails. After hitting send key popup will say sending message, status: sending message, progress with blue changing line but never completes send. This all started yesterday after recent update. Before that everything was find. Debbie

Alle Antworten (1)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there Debbie. We have read your message. We try to help you.


Oké, to what version of Thunderbird software did you update? Did you used a automatic one?

Can you send me a pic or screenshot of it? https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Try to follow the steps that are in the documentary I did send you.

https://support.mozilla.org/en-US/kb/cannot-send-messages If trying after that ,but there is no result and you cannot send, then you can message me back?


Greetings Firefox volunteer.

Geändert am von Googlethunderbird