We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

delete search encrypt malware

  • 7 Antworten
  • 2 haben dieses Problem
  • 26 Aufrufe
  • Letzte Antwort von user633449

more options

It would appear I have a malware problem loading DuckDuckGo through Firefox, as it automatically re-directs to "Search Encrypt." How can I delete / eliminate this malware from my system (Windows 10)? Thanks.

It would appear I have a malware problem loading DuckDuckGo through Firefox, as it automatically re-directs to "Search Encrypt." How can I delete / eliminate this malware from my system (Windows 10)? Thanks.

Ausgewählte Lösung

Hello thedog,

Would you please follow these steps :

Go to the Firefox menu (≡) => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious.

Do the same in Windwos Control Panel.

Next step : run malwarescans - further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-encrypt/

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (7)

more options

Ausgewählte Lösung

Hello thedog,

Would you please follow these steps :

Go to the Firefox menu (≡) => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious.

Do the same in Windwos Control Panel.

Next step : run malwarescans - further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-encrypt/

more options

Can you also please go to about:addons in your address bar, and give me the list of installed extensions? It's likely one of them are hijacking your search

more options

Tyler Downer said

Can you also please go to about:addons in your address bar, and give me the list of installed extensions? It's likely one of them are hijacking your search

You're right - hence I asked the OP :

"Go to the Firefox menu (≡) => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious."

more options

Thanks, everyone - problem solved.

more options

thedog, can you please relay what solved it? The reason I asked for the list of your addons is so then if we see that a certain add-on is causing this we can block it for all users.

more options

All I have in Add Ons now is DuckDuckGo and McAfee. Search Encrypt WAS on that list, but I deleted it. I also downloaded and ran MalwareBytes, which deleted 5 affiliated files...

Hope that helps.

more options

Oh so you've already deleted it. If it comes back please let us know before you delete it, I need the extension ID so we can block it for other users.