I cannot open links contained in incoming emails
I cannot open links contained in incoming emails. I click where directed and a new Firefox browser open with the name New Tab and that is where it ends. No URL is displayed and the window just remains blank
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Are you using Firefox or an e-mail browser?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Still there
Still there
Greetings! Ossie4,
Have you tried using Thunderbird and open your e-mail from there of the links in your incoming emails? If you tried it and have problem in Thunderbird as well then follow the steps in this link: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working
In case of Firefox web browser, follow these steps: (First Update your Firefox)
Open your computers control panel to the Default Program page. Win 7; Control Panel\All Control Panel Items\Default Programs
Set Firefox as default Internet Browser.
More information here =>>> https://support.mozilla.org/en-US/questions/1068267
Some programs have their own setting option as to the browser.