Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Unable to attach files to email using outlook webmail

  • 1 Antwort
  • 2 haben dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von soundscope

soundscope
soundscope
more options

Hello,

I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Hello, I am unable to use the attachment paper clip--I have version 49.0.1 on Mac. When I click on the paper-clip icon the attachment dialog box is not visible--it appears almost to be hidden by the email message screen. The only way the problem goes away is if I "refresh" firefox. As soon as I quit firefox the problem returns. I have no issues with Safari on the Mac. I do have firefox version 48.0.1 on a PC and there are no attachment paper-clip issues. The PC and Mac both show that firefox is up-to-date. I have tried using safe mode on the mac--the problem still persists and safe mode did not help in any way. This issue started this morning.

Alle Antworten (1)

soundscope
soundscope Fragesteller
more options

I believe that I have solved this problem for myself.

Safe mode did nothing.

Turning "hardware acceleration" off did nothing

I was thankfully able to try different versions of Firefox on at least one other machine to know that it was not necessarily the fault of the outlook server/site.

I simply downloaded and installed the "Silverlight" extension from Microsoft and the problem is no longer.