Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Enter button not working in address bar. Firefox 28

  • 4 svar
  • 47 har dette problem
  • 9 visninger
  • Seneste svar af sevy07

more options

I have three users on my desktop PC, ie me and my wife and one more. I am running Windows 8.1 My firefox is working fine, as is the other, however when I switch to her user their is a problem When I type any URL, ie www.xxxxxxxxx into the address bar and press the Return or Enter key, nothing happens. Even the little arrow on the right hand side of the address bar does nothing when clicked. I've tried disabling all add ons and extensions, and hardware acceleration and even started in safe mode. Even reinstalled Firefox and problem remains. However problem is still there. Have also installed Chrome and that works, just to check. This started about a week ago. As I said the other users on the same desktop work fine this normally eliminates any windows updates as all user are effected. Why is this happening only to one user?

I have three users on my desktop PC, ie me and my wife and one more. I am running Windows 8.1 My firefox is working fine, as is the other, however when I switch to her user their is a problem When I type any URL, ie www.xxxxxxxxx into the address bar and press the Return or Enter key, nothing happens. Even the little arrow on the right hand side of the address bar does nothing when clicked. I've tried disabling all add ons and extensions, and hardware acceleration and even started in safe mode. Even reinstalled Firefox and problem remains. However problem is still there. Have also installed Chrome and that works, just to check. This started about a week ago. As I said the other users on the same desktop work fine this normally eliminates any windows updates as all user are effected. Why is this happening only to one user?

Valgt løsning

Hi,

Do you have AVG installed? If so, disable the AVG Safe Search add-on.

Læs dette svar i sammenhæng 👍 0

Alle svar (4)

more options
more options

New profile created. Problem still there. All other users on PC unaffected, ie they still work OK, as before

more options

Valgt løsning

Hi,

Do you have AVG installed? If so, disable the AVG Safe Search add-on.

more options

No I do not. However I do have a plug in called McAfee Security Center 12.8.934.0. I deactivated it, and the enter key works again. I tried recativating it once again and strangley enough, the enter key continues to work. No idea what really happened, but that's software for you. Thanks