We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

i am downloading files, but when i try to run i am not able to get the run prompt.

  • 2 svar
  • 3 har dette problem
  • 1 visning
  • Seneste svar af FredMcD

rangapavan
rangapavan
more options

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

FredMcD
FredMcD
more options

Make sure that you are looking in the right directory. Check the settings on your down loader. Are you using any kind of re-direct downloads program. As to finding your files; Open your computers file manager program. Go to the top directory of the drive your downloads should be on. Set your programs search options to scan sub- directories and hidden directories and so on. Starting from the home directory __C:\__D:\__ or whatever, enter in the search window the file name of the last download you did. Wait for the search to end. The search may take a while. When the search is done then look carefully thru the list. If you can, have the list sorted by name.