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Firefox crashes

  • 3 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af Josephfrey

Josephfrey
Josephfrey
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Firefox crashed and was running in background Nothing helped Uninstalled firefox Went to download latest version Will not load says the download is corrupt Tried 5 times Cannot find the profile files

Firefox crashed and was running in background Nothing helped Uninstalled firefox Went to download latest version Will not load says the download is corrupt Tried 5 times Cannot find the profile files

Alle svar (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

Josephfrey
Josephfrey Spørgsmålsstiller
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Does not help to disable virus protection.\ I can download the Firefox application but when I go to install it get error message corrupted file I suspect the profile is corrupted Where is the profile stored for windows 7? Thanks

Josephfrey
Josephfrey Spørgsmålsstiller
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Problem now is I cannot get firefox to install I unistalled the other version and when I go to install it nothing happens I downloaded software ok to my computer When I click run nothing happens