We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I cannot hear the person I video chat with but they hear me.

  • 2 svar
  • 4 har dette problem
  • 8 visninger
  • Seneste svar af maryjowilde

more options

I have checked my settings--video/audio and they are in working order. This problem: I can see person I video chat but cannot hear them while they can both see and hear me--has occurred within the last few weeks. When I try and use another browser (Safari) I can hear the person but I cannot see them while they can both see and hear me.

I have checked my settings--video/audio and they are in working order. This problem: I can see person I video chat but cannot hear them while they can both see and hear me--has occurred within the last few weeks. When I try and use another browser (Safari) I can hear the person but I cannot see them while they can both see and hear me.

Alle svar (2)

more options

is this google chat?

more options

Yes, Google video chat