Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Cannot apply update 3.6.8 says licence file for this version cannnot be found

  • 1 svar
  • 3 har dette problem
  • 5 visninger
  • Seneste svar af cor-el

Cartrefen
Cartrefen
more options

Software update FIREFOX 3.6.8 window appears but on clicking Update Firefox The message :' The licence file for this version cannot be found. Please visit the Firefox Homepage for more information.' appears and the agrement options are greyed out.

Software update FIREFOX 3.6.8 window appears but on clicking '''Update Firefox''' The message :' The licence file for this version cannot be found. Please visit the Firefox Homepage for more information.' appears and the agrement options are greyed out.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall