Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

got blank page when log in to facebook.com and not completely loaded youtube.com

more options

After the latest update, i cannot access the normal page of facebook and youtube

In facebook, the page is loaded completely but nothing displayed, it's all white

in youtube, every times i goes to the site it takes too long than usual to load the page. moreover it ended up in the middle of loading progression so it display the strange youtube page to me. what should i do now ?

FYI: i've tried using other browsers, it all works !

URL of affected sites

http://www.facebook.com, http://www.youtube.com

After the latest update, i cannot access the normal page of facebook and youtube In facebook, the page is loaded completely but nothing displayed, it's all white in youtube, every times i goes to the site it takes too long than usual to load the page. moreover it ended up in the middle of loading progression so it display the strange youtube page to me. what should i do now ? FYI: i've tried using other browsers, it all works ! == URL of affected sites == http://www.facebook.com, http://www.youtube.com

Alle svar (6)

more options

Same problem here

more options

same here. works on IE but not on firefox and chrome.

more options

I have the same problem .. 1st time i can log in FB perfectly fine.. after 2nd launch FB , blank page.. delete the FB cookie it works only for 1 time then problem again ..

work fine on IE ... i guess Firefox version problem?

more options

I have noticed that many ppl who face this problem have just performed the latest update

more options

same problem on all websites. have to refresh pages 2-3 times to see any content.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it still happens then maybe security software is causing the problems and you should check that. Try to remove all the rules for Firefox from your security software (firewall, anti-virus) and let that software ask again to grant Firefox full permission.