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Some e-mail that I receive in Thunderbird are in HTML code instead of in regular format

  • 4 svar
  • 1 har dette problem
  • 9 visninger
  • Seneste svar af l.wachters

l.wachters
l.wachters
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Would you please tell me what I should do to get all e-mails that I receive in regular language instead of in HTML code. Most e-mails that I receive are OK, but some are shown in HTML format. This problem started a few months ago.

Would you please tell me what I should do to get all e-mails that I receive in regular language instead of in HTML code. Most e-mails that I receive are OK, but some are shown in HTML format. This problem started a few months ago.
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david
david
  • Top 10 Contributor
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i suggest setting View>headers>normal and see if that corrects the issue.

l.wachters
l.wachters Spørgsmålsstiller
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Thank you for your suggestion, David. I am sorry, it did not help. But I noticed something interesting. The headers in the mails that I get in HTML turn out to be empty. And when under View I look up the message source this looks different. It shows a lot more code.

david
david
  • Top 10 Contributor
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Yes, view source shows the actual HTML code. Not usually needed. Since you set headers to normal, I don't know what to advise, other than possible closing and restarting thunderbird. Maybe someone else here has specific instructions to fix viewing the headers on messages.

l.wachters
l.wachters Spørgsmålsstiller
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I am still getting this problem once in a while. The problem remains for the particular e-mail after closing and restarting Thunderbird. But it does show correctly in Ziggo webmail.