Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

close thunderbird message

  • 1 svar
  • 1 har dette problem
  • 9 visninger
  • Seneste svar af sfhowes

beehall
beehall
more options

I do not know what happened, but Thunderbird will not open. I get the following message in the Close Thunderbird window that pops up every time it tries to open.

"Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window."

How do I fix this? How is the "old" Thunderbird closed?

I have closed, opened, rebooted, uninstalled, reinstalled many times with no luck.

Please give me some clue how to get my email back up and not lose all my messaged. Thank you. Bill

I do not know what happened, but Thunderbird will not open. I get the following message in the Close Thunderbird window that pops up every time it tries to open. "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." How do I fix this? How is the "old" Thunderbird closed? I have closed, opened, rebooted, uninstalled, reinstalled many times with no luck. Please give me some clue how to get my email back up and not lose all my messaged. Thank you. Bill

Alle svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try deleting the parent.lock file from the profile (Help/More Troubleshooting, Profile Folder, Open Profile, close TB).

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file