Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Impossible to send mail with alice account

  • 1 svar
  • 1 har dette problem
  • 15 visninger
  • Seneste svar af Daveh110

alfcar2003
alfcar2003
more options

Suddenly today, without having made any updates or changes to the configuration, I can no longer send emails from my Alice account. Receiving emails works properly. When I try to send the email, the following message appears: <a href="https://ibb.co/MkngFNY">Finestra-di-errore</a>

Sending emails from gmail accounts works. Sending direct mail from alice webmail works. Additional information: - TIM e-mail supplier (Alice mail) - Fasweb internet service provider - Thunderbird 68.5.0 release (32 bit) - S.O. Windows 10 Home vers. 1909 regularly updated - Windows defender antivirus I have already tried to disable the firewall, but the problem persists.

Suddenly today, without having made any updates or changes to the configuration, I can no longer send emails from my Alice account. Receiving emails works properly. When I try to send the email, the following message appears: <a href="https://ibb.co/MkngFNY"><img src="https://i.ibb.co/MkngFNY/Finestra-di-errore.png" alt="Finestra-di-errore" border="0"></a> Sending emails from gmail accounts works. Sending direct mail from alice webmail works. Additional information: - TIM e-mail supplier (Alice mail) - Fasweb internet service provider - Thunderbird 68.5.0 release (32 bit) - S.O. Windows 10 Home vers. 1909 regularly updated - Windows defender antivirus I have already tried to disable the firewall, but the problem persists.
Vedhæftede skærmbilleder

Alle svar (1)

Daveh110
Daveh110
more options

I don't speak the language of your attachment but one phrase doesn't need translation: "blacklisted IP address". It looks like you have inherited an IP address that was previously used by a spammer. Do you know how to get a different IP address from your ISP?