Tried following the instruction re "Firefox prevented ....asking you to install software.... To allow the site, click" for AgileBits, get"connection failed"
Firefox has renewed/updated itself and dumped my 1Password extension: attempting to re-install it by clicking "Install now" doesn't work, so on reading the "Your download will begin automatically within a few seconds. If not, please download the extension from its alternate location (AgileBits server, hosted on Amazon EC2)" instruction I click the highlighted link embedded in "alternate location". So then I get the "Firefox prevented this site..." rigmarole, I click "Allow" - and get "The add-on could not be downloaded because of a connection failure". Repeatedly. This is inconvenient and very annoying. Is there a simple remedy or do I finally have to dump Firefox? Thanks
Alle svar (15)
Hello, install 1Password from here: https://agilebits.com/onepassword/extensions/firefox?beta=false
That is exactly the same page I've tried repeatedly, and produces the same result: A drop-down box saing Firefox prevented access to the Agile Bits site....
Does it give you an option to allow the install?
Previously it did, but not this time. Even when the option to allow was offered, as I said previously this simply produced a further message (repeatedly, many attempts) claiming that there was no connection, or this could not be made, or something.
Perhaps try an alternative add-on, like Bitwarden and Lastpass https://addons.mozilla.org/en-US/firefox/addon/bitwarden-password-manager/
Are you suggesting I dump 1Password? No thanks! I have the full version and it's excellent, brand leader. If Firefox has really screwed things up for AgileBits/1Password, I'll change my browser - not my password manager.
Try downgrading to Firefox 52 ESR if the problem persists for you, it will be supported with security updates until May 2018: https://www.mozilla.org/en-US/firefox/organizations/all/
I downloaded and installed FF52ESR. The problem persists. In Options-Extensions it tells me the 1Password extension is disabled. I am fed up with this. Will my FF settings carry over if I install Chrome instead? Reluctant to use yet another browser but I must have full functionality with 1Password.
Click enable in about:addons.
Thanks, but please explain "about:addons" - the only "about" I can see is under Help - About Firefox.
Type about:addons in your URL bar, then click Enable on 1Password.
IT's OK - I fixed the problem via the 1Password support site, which recognised exactly the problem I've experienced - clearly it affects lots of others too. I opened the Edge browser (which I do not use normally), pasted a link, downloaded the relevant .xpi file, installed into Firefox. Too much hassle really: I'd have expected Mozilla/Firefox to cater more readily for one of the major password-safe utilities. Thanks for your help.
Hello, and I'm glad you figured out a solution that worked for you -- but please be advised this is a community form and not the official word from Mozilla.
Hello, and I'm glad you figured out a solution that worked for you -- but please be advised this is a community form and not the official word from Mozilla.
Over the years, the "connection" error for installing add-ons has mystified volunteers on this forum. When we follow the links ourseves, there is usually a redirect between the initial link and the ultimate link to the .xpi file. Maybe some security software or setting is blocking the redirect? Anyway, downloading and then installing manually is the common workaround. Hopefully someday we'll be able to figure out exactly what causes this.