Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How can I correct the search function

  • 4 svar
  • 7 har dette problem
  • 52 visninger
  • Seneste svar af Michael_B

Michael_B
Michael_B
more options

Recently, the search function in thunderbird stopped showing any messages after May 2017 - even though there are relevant messages in June and July.

Recently, the search function in thunderbird stopped showing any messages after May 2017 - even though there are relevant messages in June and July.

Valgt løsning

Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database?

Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab.

Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds.

If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?

Læs dette svar i sammenhæng 👍 2

Alle svar (4)

Tonnes
Tonnes
  • Locale Leader
more options

Try this:

  • Go to the Help menu and click Troubleshooting Information.
  • Click the Open Folder button, next to the Profile Folder entry.
  • Close Thunderbird.
  • Delete the file global-messages-db.sqlite in the profile folder that just opened.
  • Restart Thunderbird and wait for the search index you just deleted to regenerate. (That may be quite a while.)

Also see Rebuilding the Global Database.

Did it help?

Michael_B
Michael_B Spørgsmålsstiller
more options

The activity manager got stuck with the message "Determining which messages to index in the sent folder" I reduced the size of the message base by deleting and archiving, and the sent folder is now just under 700 messages. Then I tried again. After 20 hours the activity manager still appears to be moving with a live green bar, but with the same message.

Tonnes
Tonnes
  • Locale Leader
more options

Valgt løsning

Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database?

Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab.

Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds.

If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?

Ændret af Tonnes den

Michael_B
Michael_B Spørgsmålsstiller
more options

Tonnes said

Right-click the Sent folder, select Properties and then Repair Folder. Perhaps the index file for the Sent folder has become corrupt. Did you remove the Global Database? Side note: some Windows 10 users experience better performance when disabling Enable Global Search and Indexer in Options > Advanced panel > General tab. Do you happen to use the Thunderbird Conversations add-on? If so, you may be suffering this issue. The add-on on addons.mozilla.org does not seem to be fit for TB 52, but a patched version can be found on GitHub, though it will only work in Thunderbird Daily builds. If you don’t use the add-on, could there be another one causing it, i.e. what happens when you run Thunderbird in Safe Mode?

Thank you. Disabling the conversations add-on was the key