Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox won't submit online forms

  • 2 svar
  • 2 har dette problem
  • 191 visninger
  • Seneste svar af sherryar

sherryar
sherryar
more options

I filled out an online form to send a letter to my state senator, i.e. a reliable .gov website. When I click on "submit," nothing happens. I don't know if this is a browser problem or what to do about it. Hoping someone can help.

I filled out an online form to send a letter to my state senator, i.e. a reliable .gov website. When I click on "submit," nothing happens. I don't know if this is a browser problem or what to do about it. Hoping someone can help.

Valgt løsning

Some such pages need all fields to be filled out before the Submit button is active. Have you done so?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

FredMcD
FredMcD
more options

Valgt løsning

Some such pages need all fields to be filled out before the Submit button is active. Have you done so?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

sherryar
sherryar Spørgsmålsstiller
more options

Thank you for all the suggestions. I did fill out all the boxes in the form and will work through the other solutions.