We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

miscellaneous text in Forwards, Replys and Printing email.

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af innet57

innet57
innet57
more options

Suddenly in the last few days when I either Print, Reply or Forward a message I get a whole lot of text appearing at the top of the message - it contains all sorts of technical details which go on for almost an A4 page length. I can delete the text. but not the table that contains it - which means that whoever receives it is looking at a blank page unless they scroll well below the bottom of the first screen. It does not contain the details you would normally see at the top of a Forwarded or Replied message.

Unless I seek a Print Preview I don't realise this information is there until it prints. I don't believe I have changed any settings recently to cause this and I've gone through everything I can think of to no avail. See attached Screen Shot - this is only around half the total text that appears.

I'm running Windows 10 on a 64bit i7 Dell XPS8700 and using Thunderbird 45.2.0. Can anyone help me with this issue?

Suddenly in the last few days when I either Print, Reply or Forward a message I get a whole lot of text appearing at the top of the message - it contains all sorts of technical details which go on for almost an A4 page length. I can delete the text. but not the table that contains it - which means that whoever receives it is looking at a blank page unless they scroll well below the bottom of the first screen. It does not contain the details you would normally see at the top of a Forwarded or Replied message. Unless I seek a Print Preview I don't realise this information is there until it prints. I don't believe I have changed any settings recently to cause this and I've gone through everything I can think of to no avail. See attached Screen Shot - this is only around half the total text that appears. I'm running Windows 10 on a 64bit i7 Dell XPS8700 and using Thunderbird 45.2.0. Can anyone help me with this issue?
Vedhæftede skærmbilleder

Valgt løsning

Go the the View Menu and set Headers to Normal instead of All.

Læs dette svar i sammenhæng 👍 6

Alle svar (2)

user01229325
user01229325
more options

Valgt løsning

Go the the View Menu and set Headers to Normal instead of All.

innet57
innet57 Spørgsmålsstiller
more options

I don't believe it was that easy! Thank you very much - I was ripping my hair out. I should have asked for support much earlier.

Thank you again. I am indebted.

Wayne