We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Thunderbird 31.7.0 running s-l-o-w!

  • 4 svar
  • 6 har dette problem
  • 3 visninger
  • Seneste svar af CypressTx

CypressTx
CypressTx
more options

TBird 31.7.0 on Windows 8.1 with Kaspersky AV

Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

TBird 31.7.0 on Windows 8.1 with Kaspersky AV Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

Valgt løsning

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

Læs dette svar i sammenhæng 👍 1

Alle svar (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Kaspersky AV is my suggestion.

See https://support.mozilla.org/en-US/search/advanced?q=Kaspersky&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=thunderbird&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2

CypressTx
CypressTx Spørgsmålsstiller
more options

Thanks Matt, I read about the AV conflicts and turned off Kaspersky but still have the problem.

CypressTx
CypressTx Spørgsmålsstiller
more options

Valgt løsning

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

CypressTx
CypressTx Spørgsmålsstiller
more options

The fix still works, additional scanning is now on a scheduled basis.