Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox 33.1.1 crashes after closing program

  • 4 svar
  • 2 har dette problem
  • 6 visninger
  • Seneste svar af TexasDude

TexasDude
TexasDude
more options

Everytime this new release closes, it hangs and crashes. Happens on all my computers, thus something in Firefox 33.1.1. There are dozens and dozens of crashes since this new release. My last crash was in 2013 and prior to that, 2012.


Mozilla Crash Reports Search 

   Product:
   Select Version:
   Report:

Advanced Search - Super Search Firefox 33.1.1 Crash Report [@ mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) ] Search Mozilla Support for Help ID: e0a1edcd-5e04-4135-8d18-197b82141125 Signature: mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) 

   Details
   Metadata
   Modules
   Raw Dump
   Extensions

Signature mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) More Reports Search UUID e0a1edcd-5e04-4135-8d18-197b82141125 Date Processed 2014-11-25 18:50:45.967352 Uptime 855 Last Crash 4758 seconds before submission Install Age 917502 since version was first installed. Install Time 2014-11-15 03:58:53 Product Firefox Version 33.1.1 Build ID 20141113143407 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x74111425 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 04931025, AdapterDriverVersion: 9.17.10.3517 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ xpcom_runtime_abort([6548] ###!!! ABORT: file resource://gre/modules/HealthReport.jsm, line 4360)

Processor Notes sp-processor09_phx1_mozilla_com.27409:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :

Adapter Vendor ID

0x8086

Adapter Device ID

0x0102

Total Virtual Memory

4294836224

Available Virtual Memory

3522301952

System Memory Use Percentage

44

Available Page File

2394779648

Available Physical Memory

2335838208

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs 

   1087674RESOLVED FIXED Firefox won't close with Avast 2015 10.0.2206 when HTTPS scanning is enabled
   1079312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: Waiting for providers to shut down.", "OpenH264Provider", crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)
   1071702RESOLVED DUPLICATE AsyncShutdown crash with "AddonManager: shutting down providers"
   1057312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: shutting down providers"
   1037826RESOLVED DUPLICATE Shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)
   991668VERIFIED FIXED Exporting bookmarks.html may cause AsyncShutdown to abort crash due to "too much recursion" error caused by old promises in Task.jsm
   987323REOPENED --- AsyncShutdown crash: "SessionFile: Finish writing the latest sessionstore.js"
   944873RESOLVED FIXED Crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) with abort message: ###!!! ABORT: file resource://gre/modules/AsyncShutdown.jsm, line 390)

Crashing Thread Frame Module Signature Source 0 mozalloc.dll mozalloc_abort(char const* const) memory/mozalloc/mozalloc_abort.cpp 1 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp 2 xul.dll nsDebugImpl::Abort(char const*, int) xpcom/base/nsDebugImpl.cpp 3 xul.dll NS_InvokeByIndex xpcom/reflect/xptcall/md/win32/xptcinvoke.cpp 4 xul.dll XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) js/xpconnect/src/XPCWrappedNativeJSOps.cpp 5 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 6 mozjs.dll Interpret js/src/vm/Interpreter.cpp 7 mozjs.dll js::RunScript(JSContext*, js::RunState&) js/src/vm/Interpreter.cpp 8 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 9 mozjs.dll js::CallOrConstructBoundFunction(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp 10 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 11 mozjs.dll js_fun_call(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp 12 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 13 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp 14 mozjs.dll js::DirectProxyHandler::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp 15 mozjs.dll js::CrossCompartmentWrapper::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jswrapper.cpp 16 mozjs.dll js::Proxy::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp 17 mozjs.dll js::proxy_Call(JSContext*, unsigned int, JS::Value*) js/src/jsproxy.cpp 18 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 19 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp 20 mozjs.dll js::jit::DoCallFallback js/src/jit/BaselineIC.cpp 21 @0x15f058cc

Show/hide other threads Mozilla Crash Reports - Powered by Socorro - All dates are UTC 

   Server Status
   Source
   Docs
   API
   Privacy Policy

   Sign in
Everytime this new release closes, it hangs and crashes. Happens on all my computers, thus something in Firefox 33.1.1. There are dozens and dozens of crashes since this new release. My last crash was in 2013 and prior to that, 2012. Mozilla Crash Reports Search Product: Select Version: Report: Advanced Search - Super Search Firefox 33.1.1 Crash Report [@ mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) ] Search Mozilla Support for Help ID: e0a1edcd-5e04-4135-8d18-197b82141125 Signature: mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) Details Metadata Modules Raw Dump Extensions Signature mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) More Reports Search UUID e0a1edcd-5e04-4135-8d18-197b82141125 Date Processed 2014-11-25 18:50:45.967352 Uptime 855 Last Crash 4758 seconds before submission Install Age 917502 since version was first installed. Install Time 2014-11-15 03:58:53 Product Firefox Version 33.1.1 Build ID 20141113143407 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x74111425 User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 04931025, AdapterDriverVersion: 9.17.10.3517 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ xpcom_runtime_abort([6548] ###!!! ABORT: file resource://gre/modules/HealthReport.jsm, line 4360) Processor Notes sp-processor09_phx1_mozilla_com.27409:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : Adapter Vendor ID 0x8086 Adapter Device ID 0x0102 Total Virtual Memory 4294836224 Available Virtual Memory 3522301952 System Memory Use Percentage 44 Available Page File 2394779648 Available Physical Memory 2335838208 Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs 1087674RESOLVED FIXED Firefox won't close with Avast 2015 10.0.2206 when HTTPS scanning is enabled 1079312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: Waiting for providers to shut down.", "OpenH264Provider", crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) 1071702RESOLVED DUPLICATE AsyncShutdown crash with "AddonManager: shutting down providers" 1057312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: shutting down providers" 1037826RESOLVED DUPLICATE Shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) 991668VERIFIED FIXED Exporting bookmarks.html may cause AsyncShutdown to abort crash due to "too much recursion" error caused by old promises in Task.jsm 987323REOPENED --- AsyncShutdown crash: "SessionFile: Finish writing the latest sessionstore.js" 944873RESOLVED FIXED Crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) with abort message: ###!!! ABORT: file resource://gre/modules/AsyncShutdown.jsm, line 390) Crashing Thread Frame Module Signature Source 0 mozalloc.dll mozalloc_abort(char const* const) memory/mozalloc/mozalloc_abort.cpp 1 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp 2 xul.dll nsDebugImpl::Abort(char const*, int) xpcom/base/nsDebugImpl.cpp 3 xul.dll NS_InvokeByIndex xpcom/reflect/xptcall/md/win32/xptcinvoke.cpp 4 xul.dll XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) js/xpconnect/src/XPCWrappedNativeJSOps.cpp 5 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 6 mozjs.dll Interpret js/src/vm/Interpreter.cpp 7 mozjs.dll js::RunScript(JSContext*, js::RunState&) js/src/vm/Interpreter.cpp 8 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 9 mozjs.dll js::CallOrConstructBoundFunction(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp 10 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 11 mozjs.dll js_fun_call(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp 12 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 13 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp 14 mozjs.dll js::DirectProxyHandler::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp 15 mozjs.dll js::CrossCompartmentWrapper::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jswrapper.cpp 16 mozjs.dll js::Proxy::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp 17 mozjs.dll js::proxy_Call(JSContext*, unsigned int, JS::Value*) js/src/jsproxy.cpp 18 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp 19 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp 20 mozjs.dll js::jit::DoCallFallback js/src/jit/BaselineIC.cpp 21 @0x15f058cc Show/hide other threads Mozilla Crash Reports - Powered by Socorro - All dates are UTC Server Status Source Docs API Privacy Policy Sign in

Alle svar (4)

philipp
philipp
  • Moderator
more options

hello TexasDude, please try to reset firefox and see if this can address the issue...

TexasDude
TexasDude Spørgsmålsstiller
more options

I went to Help, Troubleshoot and clicked on reset firefox. It crashed just like before. I then started firefox up and closed it. After a few seconds got a crash again.

philipp
philipp
  • Moderator
more options

any difference when you disable firefox health report under options > advanced > data choices?

TexasDude
TexasDude Spørgsmålsstiller
more options

Turning off "Enable Telemetry" and leaving Firefox Health and Crash Reporter enabled works just fine. This is solved the problem on two computers. On another computer, had to disable all 3 for it to work properly.