Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

attachment not working

more options

Just stopped working today 8/7/14. The attachment is gray and can't be used, but photos can. How do I get this working. I love Fire Fox, but, but, but.

Just stopped working today 8/7/14. The attachment is gray and can't be used, but photos can. How do I get this working. I love Fire Fox, but, but, but.

Alle svar (1)

more options

On Gmail? For now, you need to allow pop-up windows on Gmail as a workaround. Here's how:

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, try changing it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again. Success?

Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

Google indicates on their forums that their working on fixing this, so you might check in a couple days whether you can block pop-ups on Google again.