Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Can't change printers, reset failed.

more options

Firefox will not allow me to change my printer. When I try to select a different printer from the dropdown menu, the menu closes and I am still on the printer I was on before. By using troubleshooting, I folllowed instructions to reset the printer. It failed. I reset the default printer to another printer via Windows 7 settings. It failed. I used followed Firefox instructions to reset Firefox (and lost my add-ons, thank you very much) and it failed. How do I get that printer selection menu working again? For now, I am having to use another browser anytime I want to use an alternate printer. Not good.

Firefox will not allow me to change my printer. When I try to select a different printer from the dropdown menu, the menu closes and I am still on the printer I was on before. By using troubleshooting, I folllowed instructions to reset the printer. It failed. I reset the default printer to another printer via Windows 7 settings. It failed. I used followed Firefox instructions to reset Firefox (and lost my add-ons, thank you very much) and it failed. How do I get that printer selection menu working again? For now, I am having to use another browser anytime I want to use an alternate printer. Not good.

Valgt løsning

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore