Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

why doesn't your help system work?

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od jimtt

jimtt
jimtt
more options

i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

Zvolené řešení

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

the-edmeister
the-edmeister
  • Moderator
more options

Zvolené řešení

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

jimtt
jimtt Autor dotazu
more options

dear the-ed,

no help. not fixed. thanks for trying.

When you state that not being able to reply to an email can be "confusing for some people" is that because the email in question has a defective link in it and "some people" like me would naturally assume an email from Firefox would be accurate, and properly constructed and should open, and since it was not properly constructed and the inbedded link would not open that there was confusion created because the HELP fetaure was of NO HELP, when it was assumed that it would HELP?

In oyur reply you stated: "If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum."

First off there is no "SHOW" or MY CONTRIBUTIONS" tabs that I can find, secondly accessing a question I asked is of no help to me, I had hoped for a answer, not another look at my question.

Evidently i am "one of those people" who is confused by the FF system.