Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I have tried to enable my cookies as it has suddenly come up with cookies disabled. Following the instructions above has notr worked.

  • 3 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Xircal

more options

I have tried to enable my cookies as it has suddenly come up with cookies disabled. Following the instructions given under tools, options, privacy settings has not worked.

I have tried to enable my cookies as it has suddenly come up with cookies disabled. Following the instructions given under tools, options, privacy settings has not worked.

Všechny odpovědi (3)

more options

Cookies will be enabled already otherwise you wouldn't be able to post on this forum.

The problem is most likely caused by a piece of Adware which you have installed called My Web Search.

To disable it, click the orange Firefox button, go to Add-ons, then Plugins. Find it in the list and then click the "Disable" button. If there's a Remove button, that would be even better so that you can remove it from Firefox, but that probably isn't the case.


I notice too that some of your other plugins are seriously out of date which exposes your system to attack. Please visit the Plugins Check page and update where necessary.

more options
more options

Incidentally, if you have an Add-on installed which manages cookies, then that could also be the culprit.

  • You can test it by clicking Help | Restart with Add-ons disabled.

  • In the next menu, click the button which says "Continue without making changes".

  • Then go to the site where you normally see the error message. If it doesn't appear, then the problem is being caused by one of your Add-ons. See this article for instructions on how to proceed further in that particular case: Diagnose Firefox issues using Troubleshoot Mode