We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

It takes 2-3 minutes for firefox to open after I click on the icon - what is wrong?

  • 1 odpověď
  • 19 má tento problém
  • 2 zobrazení
  • Poslední odpověď od cor-el

LAE
LAE
more options

Since downloading Firefox after my computer crashed and had to be reformated, I find that when I click on the Firefox icon, it takes 1-3 minutes to open to my homepage, iGoogle. It seems to be taking longer and longer to open.

I have McAfee virus protection, have run defrag and disk cleanup, and have also scanned and repaired with Malwarebytes Free and Advanced System Care Free. I know just enough about computers and how they work to get by - and to screw things up...

Since downloading Firefox after my computer crashed and had to be reformated, I find that when I click on the Firefox icon, it takes 1-3 minutes to open to my homepage, iGoogle. It seems to be taking longer and longer to open. I have McAfee virus protection, have run defrag and disk cleanup, and have also scanned and repaired with Malwarebytes Free and Advanced System Care Free. I know just enough about computers and how they work to get by - and to screw things up...

Všechny odpovědi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you grant Firefox full and unrestricted access in your security software.

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox