We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Message list on v.115 does not update when an email is deleted.

  • 3 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od john864

john864
john864
more options

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

Zvolené řešení

OK, I didn't have to wait for the update. The problem appears to be related to one of my email accounts, the one on my university's MS Exchange server. I noticed today that the account hadn't shown any new mail since I upgraded to 115.0. It had been using IMAP with OAuth to connect, and was working through 112.x. So I bit the bullet and paid for the OWL extension for exchange, and everything is now working: I can receive and send email with the account, and the unified folders are working properly.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post your results after updating to 115.0.1, available later this week.

john864
john864 Autor dotazu
more options

Will do. Thanks.

john864
john864 Autor dotazu
more options

Zvolené řešení

OK, I didn't have to wait for the update. The problem appears to be related to one of my email accounts, the one on my university's MS Exchange server. I noticed today that the account hadn't shown any new mail since I upgraded to 115.0. It had been using IMAP with OAuth to connect, and was working through 112.x. So I bit the bullet and paid for the OWL extension for exchange, and everything is now working: I can receive and send email with the account, and the unified folders are working properly.