Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Moving Tbird Profile folder - Tbird fails to see Profile on new PC

  • 1 odpověď
  • 1 má tento problém
  • 21 zobrazení
  • Poslední odpověď od David12846

more options

To move my Thunderbird Profile to a new computer (Windows 7 to Windows 10 Pro), I used the instructions at: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer#thunderbird:win7:tb91

I followed the instructions exactly. After pasting my profile, I opened Thunderbird. it is telling me "Your Thunderbird profile can not be loaded. It may be missing or inaccessible".

BEFORE I moved my profile to the new computer, the profile on the new computer has 2 files with random characters. AFTER moving the profile from the old to the new computer, the new computer had 4 files with random numbers in the profile folder. The file I copied on the old computer was the "Profile" folder. When pasting, the new computer did not ask if I wanted to replace the folder. After pasting, I opened Thunberbird and got the error shown above.

I decided to delete the Profile folder on the new computer. I then pasted the profile folder from my old computer. The profile folder on the new computer shows the 2 files with random numbers. I still got the error shown above when I opened Thunderbird.

David

To move my Thunderbird Profile to a new computer (Windows 7 to Windows 10 Pro), I used the instructions at: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer#thunderbird:win7:tb91 I followed the instructions exactly. After pasting my profile, I opened Thunderbird. it is telling me "''Your Thunderbird profile can not be loaded. It may be missing or inaccessible''". BEFORE I moved my profile to the new computer, the profile on the new computer has 2 files with random characters. AFTER moving the profile from the old to the new computer, the new computer had 4 files with random numbers in the profile folder. The file I copied on the old computer was the "'''Profile'''" folder. When pasting, the new computer did not ask if I wanted to replace the folder. After pasting, I opened Thunberbird and got the error shown above. I decided to delete the Profile folder on the new computer. I then pasted the profile folder from my old computer. The profile folder on the new computer shows the 2 files with random numbers. I still got the error shown above when I opened Thunderbird. David

Všechny odpovědi (1)

more options

I found my problem. I was copying the profile folder and not the Tunderbird folder.