Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox preventing PC going into sleep mode

  • 2 odpovědi
  • 1 má tento problém
  • 16 zobrazení
  • Poslední odpověď od mike

more options

From about the time I installed Dropbox 2-3 weeks ago my Windows 10 PC won't go into sleep mode unless I close Firefox first. Closing Dropbox makes no difference so it might just be co-incidence. If I use Norton to run a scan and go into sleep mode at end that also works, and PC stays asleep until I wake it. Have tried refreshing Firefox but no improvement (running Firefox 91.0.2 (64bit)). Any thoughts please?

From about the time I installed Dropbox 2-3 weeks ago my Windows 10 PC won't go into sleep mode unless I close Firefox first. Closing Dropbox makes no difference so it might just be co-incidence. If I use Norton to run a scan and go into sleep mode at end that also works, and PC stays asleep until I wake it. Have tried refreshing Firefox but no improvement (running Firefox 91.0.2 (64bit)). Any thoughts please?

Zvolené řešení

After 48 hrs the problem seems to have been resolved. The actions I took that may have contributed and which might help others with a similar problem :- 1) cleared all history and cache, 2) refreshed Firefox, 3) logged out of Dropbox (but logging back in hasn't brought the problem back)

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

more options

Please note: Many have reported issues when their systems go into sleep mode when Firefox is running.

more options

Zvolené řešení

After 48 hrs the problem seems to have been resolved. The actions I took that may have contributed and which might help others with a similar problem :- 1) cleared all history and cache, 2) refreshed Firefox, 3) logged out of Dropbox (but logging back in hasn't brought the problem back)