Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Getting an error when attempting to send a message using outlook.com

  • 1 odpověď
  • 1 má tento problém
  • 65 zobrazení
  • Poslední odpověď od FFV1607

more options

Here is the error message I am getting when I attempt to send a message from an outlook.com e-mail address.

I also have a hotmail.com e-mail address & there are no issues with sending from it.


An error occurred while sending mail. The mail server responded: 5.2.0 STOREDRV.Submission.Exception:OutboundSpamException; Failed to process message due to a permanent exception with message WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. [Hostname=BL0PR1501MB2132.namprd15.prod.outlook.com]. Please check the message and try again.

Here is the error message I am getting when I attempt to send a message from an outlook.com e-mail address. I also have a hotmail.com e-mail address & there are no issues with sending from it. An error occurred while sending mail. The mail server responded: 5.2.0 STOREDRV.Submission.Exception:OutboundSpamException; Failed to process message due to a permanent exception with message WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. [Hostname=BL0PR1501MB2132.namprd15.prod.outlook.com]. Please check the message and try again.

Zvolené řešení

I was able to correct this issue. Your (outlook.com) profile needs to be completely updated before you can send e-mail via Thunderbird.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

more options

Zvolené řešení

I was able to correct this issue. Your (outlook.com) profile needs to be completely updated before you can send e-mail via Thunderbird.