Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

cant configure new mail account from TPG

  • 1 odpověď
  • 1 má tento problém
  • 7 zobrazení
  • Poslední odpověď od sfhowes

lazblom
lazblom
more options

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist?

Thanks

Larry Blomberg

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist? Thanks Larry Blomberg

Všechny odpovědi (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What do you have for the settings? As far as I can tell, you should have:

incoming server: mail.tpg.com.au port: 110 (POP) or 143 (IMAP) Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

outgoing SMTP server: mail.tpg.com.au port: 25 Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

https://www.tpg.com.au/support/thunderbird_3.php