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hangs and crashes

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Shadow110

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Since the Nov 2017 update firefox is impossible to use. Scrolling is impossible do to the constant freezing of every webpage I go to - including this one! I have no new add-ons or extensions and it started the moment Firefox updated,

Since the Nov 2017 update firefox is impossible to use. Scrolling is impossible do to the constant freezing of every webpage I go to - including this one! I have no new add-ons or extensions and it started the moment Firefox updated,

Všechny odpovědi (3)

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Philipp. hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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Phioipp checking the box to prevent accessibility services from accessing your browser was the answer. Thanks

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Hello,

I am glad to hear that your problem has been resolved.

If you haven't already, *please select the answer that solves the problem.

This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.