Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

when sending thunderbird emails they are not copied back to BT office 365??

  • 1 odpověď
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od christ1

more options

my laptop has just been updated so all software and files were erased so I reinstalled Thunderbird and used the back-up profile to restore folders and emails (although I seem to have lost last 2 days sent emails between pc being wiped and adding the backup profile. This does not really matter as I thought the BT office 365 version (its a bt email) would have a copy but I notice that any email I send are not copied back to the BT account (but the received messages are there) - how do I amend settings so when sending email in thunderbird my bt 0ffice 365 also gets it (which can then act as back-up if I loose thunderbird) Thanks ps I'm not too iT literate so simple reply please. I used the Thunderbird help to copy the profile and that was a nightmare as the steps described in the help do not match what I had to do! (and need out IT people to help)

my laptop has just been updated so all software and files were erased so I reinstalled Thunderbird and used the back-up profile to restore folders and emails (although I seem to have lost last 2 days sent emails between pc being wiped and adding the backup profile. This does not really matter as I thought the BT office 365 version (its a bt email) would have a copy but I notice that any email I send are not copied back to the BT account (but the received messages are there) - how do I amend settings so when sending email in thunderbird my bt 0ffice 365 also gets it (which can then act as back-up if I loose thunderbird) Thanks ps I'm not too iT literate so simple reply please. I used the Thunderbird help to copy the profile and that was a nightmare as the steps described in the help do not match what I had to do! (and need out IT people to help)

Všechny odpovědi (1)

more options

What is your account type - POP or IMAP?

which can then act as back-up if I loose thunderbird

I wouldn't consider what's on the server as a backup. If you want to backup your messages, backup the entire Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile