Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

During a refresh, data like bookmarks, passwords are copied to the new profile that a refresh creates. But sometimes something goes wrong.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

As Fred mentions, a Refresh should create a folder on your desktop named Old Firefox Data containing your previous profile folder with all your settings files. That usually includes several bookmark backups. Of course these would predate the Refresh, so I'm not sure whether that is what you're looking for.

Inside Old Firefox Data, inside your semi-randomly-named profile folder, look for a folder named bookmarkbackups and click into that. The files are in a compressed format (not readable by humans, only by the Firefox restore feature), but you can look at the file names to learn the date they were created and the number of bookmarks they contain.

You can use Firefox's bookmark restore feature to apply one of the backups. That will completely replace what you've started to build up since the Refresh. Is that a problem?

This article has the steps -- when you get to the restore menu, click Choose File, and retrace your steps from the Desktop down to the backup file you want to restore.

Restore bookmarks from backup or move them to another computer

Do you have any bookmark backups in the bookmarkbackups folder?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

• Help -> Troubleshooting Information -> Profile Directory:
  Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
• http://kb.mozillazine.org/Profile_folder_-_Firefox

The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

• bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.