Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I have downloaded the browser but there is NO install box to install it???

Redneckgirlnw
Redneckgirlnw
more options

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

Všechny odpovědi (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

For Windows, usually you would download an integrated installer that extracts its own files and then installs them. Could you try the installer on this page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

The standard "Windows" version is 32-bit and works on all systems. The "Windows 64-bit" version runs only on 64-bit Windows and can't run most plugin, just Flash and Silverlight.

Does that full installer work any better?