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Firefox crashes

  • 7 odpovědí
  • 1 má tento problém
  • 4 zobrazení
  • Poslední odpověď od koolmanya

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ive had this problem alot before but now i cant fix it i have tried all of the steps uninstall, making sure its up to date starting it in safe mod nothing works it starts up but right when i click on it it crashes. usually when i click on firefox to start it it also start two windows at the same time but they both crash.

Crash ID: bp-8d6fc79e-f35c-4b2e-9e3f-379292160303

ive had this problem alot before but now i cant fix it i have tried all of the steps uninstall, making sure its up to date starting it in safe mod nothing works it starts up but right when i click on it it crashes. usually when i click on firefox to start it it also start two windows at the same time but they both crash. Crash ID: bp-8d6fc79e-f35c-4b2e-9e3f-379292160303

Zvolené řešení

Hello koolmanya, please try a new firefox profile and see if the issue persist.

thank you

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Všechny odpovědi (7)

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Zvolené řešení

Hello koolmanya, please try a new firefox profile and see if the issue persist.

thank you

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sounds like a good idea but i have tons of saved bookmarks. am i able to keep those?

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in order to do any of those steps id have to be able to use firefox but my whole problem is that i cannot open it and use it cause it stops working every time its open.

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alright i did it i made a new profile and the issue is no longer here it seems, so how did i transfer my bookmarks cause the addons etc are easly redone ?

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Transfer the places.sqlite file from your old Firefox profile folder in to your new one. You can find both profile folders at %APPDATA/Mozilla/Firefox/Profiles

The places.sqlite file contains your bookmarks, downloading & browsing history. If you wish to transfer your passwords as well, just move over key3.db and logins.json.

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well through a very complicated means i managed to transfer my booksmarks to the new profile and chrome just ot be safe thanks for all the help