Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Unable to log into If.com on-line banking account

  • 2 odpovědi
  • 12 má tento problém
  • 5 zobrazení
  • Poslední odpověď od LizFord

LizFord
LizFord
more options

I get the following error message when I try to log into my account: Secure Connection Failed

The connection to my.if.com was interrupted while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.


I can log in via my iPad but not my laptop or PC which both use Firefox. This has only recently become a problem and I wonder if its due to an update?

I get the following error message when I try to log into my account: Secure Connection Failed The connection to my.if.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log in via my iPad but not my laptop or PC which both use Firefox. This has only recently become a problem and I wonder if its due to an update?

Zvolené řešení

Great thanks for that. I can now log in on both devices.

Přečíst dotaz v kontextu 👍 6

Všechny odpovědi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated RC4 cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain (my.if.com) to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

If this helps then you can contact this website and ask them to look into this.

LizFord
LizFord Autor dotazu
more options

Zvolené řešení

Great thanks for that. I can now log in on both devices.