Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Filters does not work any more after our company changed the domain name

  • 1 odpověď
  • 1 má tento problém
  • 9 zobrazení
  • Poslední odpověď od finitarry

gsam
gsam
more options

Hi, support. My native language is Ukrainian, so forgive me for my English.

Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder.

The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually.

I think it is a bug. Please help.

Hi, support. My native language is Ukrainian, so forgive me for my English. Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder. The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually. I think it is a bug. Please help.

Všechny odpovědi (1)

finitarry
finitarry
more options

Did you change the filter setting to match the new address?